Roadmap for advancement in the quality control department

For the fierce competition and many challenges in the field of production and business today, product quality is always the core factor that determines the success or failure of an enterprise. In particular, the quality control department is considered as a "warrior" to help manage quality, ensure the quality for finished products and effectively improve the competitiveness of them in the market. So what positions are there in this department and what are their specific duties? Let's continue to accompany Navigos Search to find out the answer right away!

1. Specific duties of positions in the quality control department

1.1. Quality Assurance Manager

Quality Assurance Manager (QA Manager)is the person who is directly responsible for ensuring that the products and services in the production process of the enterprise meet the set standards. The specific duties of this position will depend on the business sector, production and size of each business, but basically, they are responsible for:

• Finished products control: ensure the products’ quality always meets the set standards.
• Regularly check the specifications, packaging, production date, expiry date, ... of the product.
• Work with external material suppliers and take responsibility for the quality of materials.
• Closely monitor and promote the working process in the factory to ensure compliance with regulations.
• Recruit, train and manage employees in the department.
• Analyze data and statistical information to find out the difference of products compared to the original standard.
• Detect weak aspects of the production system, take responsibility to the General Manager for quality.
• Contribute ideas to develop quality-related regulations and procedures.
• Evaluate results obtained, report to superiors.

The quality control department is responsible for ensuring the quality of the product

1.2. Deputy Quality Assurance manager

The Deputy of quality control department is the person who supports the work of the Head of the Department, holding the following responsibilities:

• Develop a work plan for the quality control department
• Create plans for quality goals
• Balance personnel, coordinate work in accordance with the production plan
• Assist in organizing human resource training and development plans
• Control the results and work efficiency of each employee
• Develop, update and calibrate standards for testing method and procedures
• Collect, analyze and resolve customer feedback
• Monitor and evaluate the quality control system
• Coordinate with related departments to fix and prevent errors
• Participate in the development of processes, regulations, documents, forms ... related to work
• Report working progress to the head of the department and perform other tasks as directed by the management board.

1.3. Quality control executive

Quality control executive is the person appointed by the head of the department to check and carefully manage issues related to the process, production stages and product packaging. They perform the following tasks:

• Monitor the input quantity of raw materials
• Eliminate raw materials with defects, errors in the production process
• Perform sample product evaluation to ensure output quality
• Propose methods to improve and remedy if the product quality is not guaranteed
• Fully record the product production process to capture the quality and production situation
• Check the quality of the production process.
• Ensure that the production process always meets hygiene and safety requirements
• Monitor and inspect production machinery and equipment.
• Report other related work to superior.

2. Requirements for Quality Assurance manager 

Most employers require people working in this field to be well-trained in quality control, technical management, business, ... or other majors relevant to the field of the enterprises' business activities. Specifically, the position of department head and deputy requires candidates to have a Bachelor's degree or higher and possess relevant work experience. At the same time, they must understand the regulations on quality control, ISO, HACCP,...

Read more: Tips to help you successfully find a production manager job

To successfully perform the product quality control tasks in the enterprise, you also have to accumulate some more skills below:

Product knowledge, technical proficiency

Quality Assurance managers need to understand all the characteristics of the company's products so that it doesn't take much time to get started. Proficiently use different types of machines, equipment, ... to make the work more smoothly and efficiently.

There are requirement for a lot of skills to become a Quality Assurance manager 

Supervision skills

The Quality Assurance manager in the enterprise is responsible for the entire product manufacturing process, from the import of raw materials to the completion of the product. Having good monitoring ability will help them quickly detect even the smallest technical defects and errors of the products to take remedial measures to create standard products.
A sharp eye and logical thinking also help with promptly and effectively identifying and removing errors so as not to affect the operation chain behind. The assurance of product standards creates a good image and reputation for the business. At the same time, you also become more trustworthy in the eyes of colleagues and superiors.

Management and administration skills

Management skills will help you control working time, workload as well as manage subordinates better. Specifically, you will easily manage labor performance to have an appropriate personnel coordination plan, ensure the completion of the production schedule according to the plan, and achieve high work efficiency. Doing these things also helps you have a higher chance of advancing in this industry.

Problem solving skills

It is challenging to avoid problems and incidents in the production process and quality control procedure  because there are many influencing factors such as: raw materials, damaged materials, technical errors, a series of unsatisfactory products, and employees' unscheduled leave,... These issues all require you to have problem solving skills.
When discovering errors, Quality Assurance managers must investigate the exact cause and report it to their superiors. At the same time, together with superiors, propose the most effective solution to minimize damage to the business.

Patience, attention to detail

The nature of the quality control job requires Quality Assurance managers to be very careful and pay attention to detail. Therefore, hasty actions or "burning stages" in the production process can also put businesses in difficult situations. There are many defects on the product that are difficult to detect, so they need to meticulously and delicately detect them to ensure that the finished product always meets the set standards of timeline and quality.

Constantly updating the industry knowledge

Regularly updating technology trends, equipment and machinery in the field of quality control is essential so that businesses are not left behind in the current fiercely competitive trade war. Possessing knowledge of machinery and technology also helps Quality Assurance managers to increase your self-worth in the business.
To acquire these skills, Quality Assurance managers need to accumulate through practical work, experience and continuous learning efforts. When you become a good Quality Assurance manager, you will become an integral part of the business, enjoy a high salary, attractive remuneration policy and many promotion opportunities.

3. Salary, advancement opportunities in quality control department

The nature and requirements of the jobs of quality control department attract the attention of young people because of their good benefits and high income. Depending on the field of operation, the size of the business, and the capacity and experience of each individual, the salary in the quality control department will vary. However, the average salary for this industry is as follows:

• Department Head: 20 - 25 million VND/month
• Department Deputy: 12-15 million/month
• Executive: 7-10 million VND/month

When joining this industry, you also enjoy many other attractive benefits such as: high bonus, 13th month salary, insurance, health care, shuttle bus, .... Let's cultivate the above skills to have a job in the quality control department with an attractive salary.

Job opportunities are grand

4. Find jobs in quality control department quickly at Navigos Search

Navigos Search is the leading mid-level and senior-level recruitment service in Vietnam today. Accompanying employees for nearly 20 years, Navigos Search understands what candidates expect the most in their career journey.

• When you send your CV and contact Navigos Search, you will become potential candidates.
• When there is a suitable job position, Navigos Search will actively contact, invite you to apply and support you throughout the application process.
• Get answers to your questions, get job advice from leading recruitment experts in the fields
• Understand the labor market and be supported when applying to leading enterprises and corporations
• Navigos Search acts as a bridge to negotiate attractive salaries, bonuses and benefits for candidates

After the candidate is selected, the recruitment specialist continues to monitor and support closely to help the candidate with "achieving success after joining".

Navigos Search's consulting team are recruitment experts who are knowledgeable about the industry, understand the labor market and always accurately grasp the recruitment requirements for each industry. With a very methodical recruitment process, Navigos Search has helped tens of thousands of candidates find the right dream job position, develop themselves and succeed on their career path.

Besides, with a database of 375,000+ senior candidates, 85,000+ available senior management candidates and optimal recruitment solutions, Navigos Search is confident to be a "talent hunter" for mid- and senior-level personnel. Currently. Navigos Search is proud to have accompanied and helped thousands of businesses and corporations get the best quality human resources.

The number 1 recruitment agency for middle and high-level personnel in Vietnam

With many outstanding strengths, Navigos Search is a sustainable "stop" on the journey of looking for jobs in the quality control department, quality control jobs in Ho Chi Minh City, quality control jobs in Bac Giang or any other position for all current candidates. Please contact us quickly if you are looking to go further on your career development path or your business is looking for potential candidates!