Proper understanding of the head of security position

The head of security plays an important role in ensuring security and maintaining operations at restaurants, hotels, businesses and public areas. Therefore, the demand for this position is increasing day by day. So do you really understand what the head of security is? What are the requirements for a successful application? Join Navigos Search to find the correct answer through the article below!

1. Who is the Head of security?

The head of security is the leader of the security department, managing the entire staff in the department, ensuring the safety and security of people and property at the working unit.

The head of security is the leader of the security department

2. Main duties 

The head of security must perform the following tasks:

1. Comply with the internal policies and regulations of the business and the building.
2. Manage, train and dispatch security guards and security personnel in the working area
3. Monitor alarm systems, cameras, operate rescue and surveillance equipment, ensure safety and security in the assigned area.
4. Handle those who violate the regulations
5. Receive and handle customer complaints and denunciations
6. In charge of maintaining and ensuring safety in terms of fire prevention and fighting, and environmental sanitation
7. Check operation of surveillance camera emergency lights, detect damage in time to notify relevant departments for repair or replacement.
8. Support other departments when there is a problem that requires the intervention of the security department
9. Observe, predict, record and report to superiors about possible security risks.
10. Periodic and ad hoc reports at the request of management
11. Perform other duties as directed

3. Required Skills and Qualities

Normally, the recruitment unit of the security department requires candidates to have a bachelor's degree or higher in the field of Engineering, Security, Fire Prevention, ... and have more than 3 years of working experience at the same position.

Applicants should also have knowledge of public safety, security operations, security and safety problem-solving procedures, and an understanding of state laws and regulations. Understanding the laws and relevant regulations will help avoid unnecessary risks.

For the security management to take place smoothly, this position must also be proficient in using equipment such as walkie-talkies, patrol machines, central control systems, cameras, computers, ...

In addition, the head of security must apply many other skills and qualities to successfully complete the assigned tasks as follows:

Management and observation skills

The head of security needs to have management skills to assign, organize and direct the work of the security staff. They also need to observe well to soon detect abnormalities that occur to the location and work area that may not be seen by the security staff in order to promptly take remedial measures.

Management and observation skills are very important

Communication skills

In many agencies and businesses, the head of security has to answer the phone, so communication skills are very important to be able to talk and exchange with customers or business partners in the best way. Or in the case of solving problems with customers at shopping centers, hotels, restaurants, etc., they need to have clear, friendly and gentle communication..

This position is also responsible for reporting the security situation of people and property to superiors, so it is essential to be able to communicate, present and explain issues effectively. As a result, the board of directors will understand the current security situation and threats to take countermeasures. Possessing communication skills will help them easily advance at work as well as create good relationships at work.

Strong mentality, quick reflexes

The head of security always needs to be mentally prepared anytime, anywhere to be able to handle unexpected situations. Responsible for the security in the working unit, they need to be awake and control what is happening around. From there, analyze the situation and find a quick solution before any problems occur.

Situation handling, fire prevention, first aid

The characteristics of this profession is to deal with a lot of people and suddenly encounter unforeseen situations and problems. Therefore, they need to practice their problem solving skills to best improvise in every assigned task.

Fire prevention is also a skill that is required when applying for this position. When performing their duties, in areas prone to fire and explosion, they need to combine observation techniques and quick judgment for timely handling to limit damage to people and property for the unit. In many cases, unexpected cases might happen such as explosions, asphyxiation, injury, etc. Therefore, they need to know first aid skills to quickly rescue victims.

Discipline

A professional security department head always seriously and fully performs assigned tasks. Discipline is a prerequisite for them to lead the security force in the department, ensuring that all employees and everyone in the unit always respect the law.

Good health condition

The head of security is required to have good health because they must directly deal with and handle dangerous situations. They may have to be fast enough to catch up with thieves or break up scuffles in the area. Good health will help them solve all security-related issues quickly and easily.

Read more: Become a good cybersecurity manager, why not?

Candidates need to practice a lot of skills to successfully apply for the job

4. Where does the head of security work?

Depending on the recruitment agency, the head of security will work in different places such as:

• Shopping mall
• Art Exhibition Center
• Building, bank, office, hospital, school
• Parks, stadiums, bars
• Bus station, pier, airport

No matter what unit they work in, their main task is still to ensure the safety of people, goods, equipment, money, ... in that area. When they fully meet the above recruitment requirements and apply successfully, they will receive an attractive salary, ranging from 10 - 20 million VND/month and many other benefits.

5. The best recruitment solution for the head of security position

As mentioned, because the demand of recruiting the head of security is increasing, it will be difficult for businesses to find qualified and suitable candidates.

The best choice at the moment and also the trend of most businesses and companies today is to choose the talent "hunting" service at Navigos Search. Established in 2002, up to now, Navigos Search is considered as the number 1 recruitment company for mid-level and senior-level personnel today.

Navigos Search's dedicated team of consultants will always stand by businesses from the time recruitment needs arise to the time of receiving candidates. The business will only pay the fee after successful recruitment.

All of our consultant experts have a Bachelor's degree or higher, have at least 3 years of experience in the field of recruitment, are trained through specialized skills courses and understand the labor market. They make sure to find suitable  candidates for the head of security position or another job that you need.

With a high-level recruitment service, Navigos Search will provide a specialized recruitment team to cooperate with your business in the recruitment process of high-level personnel with more than 375,000+ high-end candidate profiles, 85,000+ resumes of senior management level candidates and ensure to select the most potential candidates for your business within a certain time.

Navigos Search - Vietnam's leading talent hunting agency

Besides, with the service of outsourcing the recruitment process, ensuring faster recruitment results, superior candidate quality and helping to improve business efficiency when you hire the right people. We offer a dedicated team of recruitment professionals who work directly at your business.

Along with that, Navigos Search is also the leading reliable unit for candidates looking for jobs. Every day at Navigossearch.com channel, many mid-level and high-level job positions are continuously updated with attractive salaries and benefits.

With outstanding strengths, Navigos Search is proud to be the leading mid-level and high-level recruitment agency today. Please contact us quickly if you are looking for a job as the head of security or another position that matches your capacity, experience or your business is in need of recruiting talents.

Navigos Search confidently brings dream jobs to job seekers and the most potential candidates for businesses as soon as possible!