What is Office Staff? Description of Office Staff Roles in Various Prominent Industries

What is Office Staff? When mentioning office staff, many people may think of light desk work and office hours. However, their job entails much more in various industries. Let's explore this further with Navigos Search in this article.

1. What is Office Staff?

Office staff refers to individuals working in an office setting. Additionally, office staff is the term for a job position within a business responsible for administrative and human resources-related tasks.

When referring to the office staff position, many people immediately think of those performing simple and comfortable tasks. Currently, the trend of seeking office staff positions is a choice made by many job seekers.

Learn the concept of office staff

2. The important role of office staff

 Depending on the professional position, office staff will have their own roles and functions. However, in general, office staff will have the following functions:

• Take on professional functions and apply expertise to help businesses develop and achieve business goals.
• Advise superiors to help businesses achieve development strategies.
• Connecting specialized departments, between specialized departments and other departments to ensure completion of individual tasks and common goals.
• Office reception, answering customer calls, processing information, assisting in arranging meeting rooms and meetings, and organizing seminars.
• Carry out clerical and archival work.
• Human resource management, asset management, equipment management,...

Office staff plays a vital role in a company

3. Hottest Office Staff Jobs

Here are some prominent office staff positions with attractive incomes today:

Administrative and Office Management

Office administration is a department present in almost every company or business. They handle various positions and roles with tasks including.

• Depending on the professional position, office staff will have their own roles and functions. However, in general, office staff will have the following functions
• Receptionists: Answering phones, welcoming office visitors, processing initial information, directing visitors to relevant departments.
  
• Secretaries: Scheduling meetings, work calendars, preparing necessary equipment for meetings, interviews, etc.
  
• Record keeping: Storing company records, documents, and materials, drafting documents as required by superiors.
• Timekeeping and monitoring rule compliance: Managing timekeeping records, time clocks, overseeing employees' compliance with company regulations.
• Infrastructure and equipment management: Purchasing, managing office equipment, machinery, and supplies to serve employees' needs.
• Maintaining the work environment: Implementing measures to ensure a positive and professional working environment for the company.
• Legal support: Advising on legal matters and documents for superiors.

Programming and IT

IT (Information Technology) professionals are part of the information technology industry and often work in office settings. Office staff members in programming and IT usually undertake tasks such as:

• Collaborating with other departments and personnel to analyze and understand user software and programming application needs.
  
• Developing, programming applications, software, websites, etc., as per user requirements.
  
• Upgrading and maintaining the stability of applications they are responsible for.
• Modifying software design as needed to ensure the application's stable operation.
• Using tools and specialized knowledge to manage and ensure the effectiveness of applications and software.
• Coordinating with other departments and personnel to ensure tasks are completed according to the set plan.

Marketing and Advertising

Marketing is a crucial activity for businesses in the digital age to increase revenue and profits. Office staff members in the marketing and advertising field typically perform tasks such as:

• Building and developing the brand.
• Managing customer care systems within the company.
• Designing policies related to customer warranties.
• Promoting the company's brand at events and sponsorship programs to enhance brand credibility.

Researching, developing products, and expanding the market.

• Building, collecting, and synthesizing information related to products, services, markets, and industry competitors.
• Analyzing and evaluating related information to gather resources for marketing campaigns.
• Proposing new ideas for products and services and building market expansion strategies.

Implementing marketing campaigns\

• Provide an overall marketing strategy, according to each stage of business development.
• Implement and monitor Marketing campaign effectiveness and evaluate and change when necessary.

Another jobs

• Advise superiors on correct marketing strategies related to customers, products and services.
• Use professional expertise to establish good relationships with customers and media units.

Human Resources and Accounting

Human resources and accounting are two sectors with office positions that are attracting many individuals. Specific tasks for office staff in these two sectors include:

Workload of Human Resources Department:

• Recruiting suitable personnel to meet the business's job requirements.
• Ensuring an adequate workforce for smooth business operations and efficiency.
• Guiding and training new staff.
• Organizing training courses to enhance employees' professional skills.
• Creating regulations for more effective business operations.
• Keeping track of personnel information and conveying rules and information to all employees.
• Maintaining a positive working environment to promote workforce productivity.

Accounting Department:

• Handling tasks related to accounting and finance.
• Monitoring and reporting on capital and budget operations.
• Recording, calculating, and tracking the movement of assets, capital, and materials for the business.
• Checking the business's production and business plan and financial status.
• Carrying out other duties related to the job position.

Finance and Banking

Finance and banking are among the office staff positions with attractive incomes. The finance and banking sector offers various positions, each with its unique tasks and responsibilities, including:

• Bank teller.
• Financial analyst.
• Financial advisor.
• Debt collector.
• Bank credit analyst.
• Internal auditor.

In general, office staff positions in the finance and banking sector are responsible for tasks related to finance, customers, and paperwork.

Office worker jobs in many fields

4. Necessary skills and qualities for office workers

Business office skills

To be a good office worker, you must definitely understand the basic requirements for the assigned job. And for each specific major, you need to be properly trained to meet the professional knowledge of that industry and be proficient in a number of office equipment such as computers, printers, software (Excel, Word, Powerpoint),...

For example, for office staff in the banking and finance industry, you must be well-trained in the fields of Finance, Banking, Economics,... and be knowledgeable and knowledgeable about the financial field. Prepare and analyze financial reports,...

Communication and listening skills

Communication is an important skill in every field and profession. For office workers, equipping yourself with good communication and behavior skills is your advantage. The process of exchanging work with employees, conveying information to customers, reporting work to superiors, etc. is smooth and most effective.

In addition, office workers need to be active listeners to absorb opinions from colleagues, suggestions from superiors and build trust and respect for the other person. Listening is also an opportunity for you to perceive, evaluate, select opinions and improve your own understanding.

Proactive and agile

As the person responsible for "taking care" of the facilities and equipment at the office, you are required to always be proactive and agile in capturing information, receiving, answering, and handling emerging problems. Born in the office. This helps you score points in the eyes of managers, partners and other personnel in the business

Carefully

If your position has to store documents, print them, or transfer them, you need to be very careful. Because if you accidentally lose documents, lose documents, leak information,... it will lead to unpredictable consequences.

Problem-solving skills

In a workplace environment, it is often difficult to avoid problems and situations that arise between employees and at work. Possessing the ability to solve problems flexibly and creatively in each situation will help solve problems scientifically and reasonably to limit the impact on work efficiency and related factors.

The top skills of this position

5. Salary of office staff

The income level of office workers will vary depending on the position and industry group undertaken. At the employee level, the salary of office staff ranges from 6 - 9 million VND/month. This salary is for personnel in the positions of receptionist and human resources administrative staff.

Management level, salary of office staff ranges from 10 - 25 million VND. This level requires you to have high professional capacity, extensive knowledge, and solid experience.

Find office jobs at Navigos Search

After you really understand the work of office workers in a number of industries, you need to choose an effective job search address. Depending on your abilities and experience, you can choose hot positions in this industry such as Banking, Finance/Investment, Human Resource Management, IT Software,...

Applying for a job at a headhunter company is considered the fastest and most effective method of finding a job today. In particular, Navigos Search is considered the leading reputable digital headhunter company in Vietnam.

Please send your CV to Navigos Search for the opportunity to become a potential candidate in our candidate database. You can select the appropriate options, fill out the form and our consulting team will contact you. The consulting team at Navigos Search is extremely professional, deeply understands the value of human resources and understands the labor market.

Navigos Search - Vietnam's leading reputable headhunter company

Navigos Search possesses a team of experienced consultants Or you just need to send your CV to Navigos Search, a team of experienced consultants who deeply understand the value of human resources and are always ready to support, advise and discuss with candidates about suitable employers.

In particular, having a huge amount of data of 375,000+ and 5,000,000+ employers registering an account from VietnamWorks is a great advantage to help headhunters support candidates in all fields. Moreover, joining En World has given us a comprehensive data source and advanced workflow, ensuring a 100% recruitment success rate.

With over 20 years of experience in the field of recruiting mid-level and senior-level personnel, Navigos Search is proud to bring millions of quality job opportunities to job seekers across Vietnam. At the same time, supporting and accompanying hundreds of thousands of large enterprises and multinational corporations to obtain the best human resources.

If you are ambitious to find a dream job that matches your capacity and experience; or your company is in need of recruiting personnel, do not hesitate to share with Navigos Search. Surely you will have the dream job at hand, and the business will have the best factor.

Known for its culture of quality and people-centered service, along with unremitting efforts, Navigos Search has maintained its position as the leading recruitment service provider in Vietnam since its inception

Navigos Search - Vietnam's leading 

middle and high-level talent hunting company