Senior employees play an important role since they can directly determine the performance of the whole business, and they are also the leading team of all employees. Therefore, senior employees must be equipped with the most necessary skills to successfully complete their tasks in the enterprise. So what are those senior HR skills? Let's find out with Navigos Search through the article below.
1. Who is the senior personnel?
Senior personnel is the person who undertakes the management of the workforce in an organization, or business. The human resources department has a very important role and usually takes on the following tasks:
- Manage and maintain records of all personnel in the enterprise according to regulations.
- Timekeeping and salary calculation for employees.
- Assessing capacity and handling discipline, complaints of employees in the enterprise.
- Organize recruitment and training of new personnel to meet the human resource needs in the company and enterprise. During the recruitment process, they must prepare interview forms and candidate information forms.
Senior personnel is the person those who manage the workforce in the business
2. Job opportunities of senior personnel today
The latest studies have shown that 1 out of every 100 employees is a senior employee. If this index is applied in Vietnam, with 49,000 operating companies, organizations and 3.6 million employees, that means 36,000 senior employees are needed.
This shows that the current senior personnel’s job opportunities are really open to all candidates. Although the demand for recruiting high-level personnel is very large, in recruitment and selection of candidates, enterprises have their own strict requirements. Therefore, you need to hone high-level human resources skills to have the opportunity to catch the eye of employers.
3. Which skills are needed to be a good senior personnel?
3.1. Good professional skills
As a senior employee, to do your job well, you must have solid management skills and professional knowledge, including:
- The ability to predict personnel needs in the operating apparatus of the working unit.
- Ability to plan and restructure the human resources department in the enterprise.
- Have a strategy to recruit potential human resources for the business.
- Develop and plan effective recruiting and interviewing sessions.
- Prepare a list of questions relevant to the recruitment content to easily find talented and suitable candidates for the position the company is in need of.
- Develop a communication method with a two-way internal information supply system for employees, managers and employees.
- Organize and develop personnel training programs so that new employees can easily integrate into the job as well as the working environment. Senior HR must plan announcements within the company to introduce new employees.
A senior personnel must have good professional skills
3.2. Human resource management (HRM) skills
A senior employee must fully demonstrate the following abilities:
- Plan and develop an effective HRM strategy
- Planning to develop and train HR to improve the quality of HR
- Design, build and structure the organizational structure of HR for enterprises
- Planning recruitment and conducting training programs to improve the quality of work for the business
- Develop and propose issues of salary, bonus and welfare for employees in the enterprise. The proposed policies should ensure reasonableness to employees and businesses
3.3. Communication skills
This is one of the most important senior HR skills. The acumen in conveying content and skillful presentation of senior personnel is the key to attracting potential candidates for the business.
Senior HR professionals are likened to "psychologists", they not only understand the nature of each job position in the business to promptly support when needed, but also give advice to comfort the psychology of the staff.
The communication skills of senior personnel are reflected in the following factors:
- How to behave politely and in harmony with all employees in the business. Know how to control your emotions when there is a dispute or conflict at work.
- Ability to express clearly, clearly, easily listen and understand.
- Have an understanding of social issues and have the ability to adapt to all situations.
- Quickly handle arising situations and listen and contribute ideas from people around
Senior personnel like a psychologist and need good communication skill
3.4. Problem solving skill
Advanced HR skills are not only reflected in professional qualifications but also in problem-solving skills related to personnel and businesses. Senior personnel need to resolve conflicts between employees and businesses without offending either party.
As a senior personnel, you must always be calm and alert at work, not letting personal feelings overwhelm or affect work performance and the general interests of the business.
3.5. Persuasion and negotiation skills
Persuasion and negotiation is an important high-level human resource skill, helping to perform well in recruiting new human resources and contributing to the effective management of the human resources department for the enterprise.
This skill demonstrates several aspects:
- Know how to discuss with officials and employees in the enterprise about salary, bonus, social welfare,...
- Able to mediate conflicts, disputes, etc. between employees and businesses.
- Ability to convince new candidates to join the vacant positions of the company.
- Able to work under pressure
3.6. Be able to work under pressure
With the profession of senior personnel, they must face countless tasks and issues everyday. Therefore, in order to follow this industry, besides having specialized skills, it is also necessary to be able to withstand work pressure. Otherwise, you will easily become stressed, depressed and give up easily.
3.7. Teamwork skill
For large enterprises or corporations with a well-organized human resource apparatus, it is not possible for a single senior employee to undertake everything at the same time or manage all the staff members in the company. Senior personnel can only take on a part of the work in it, so it requires coordination and support from many different departments to successfully complete the task.
To complete their jobs well, senior personnel need to get along with everyone, be able to coordinate smoothly with departments, departments and colleagues. This requires you to know how to work in a team - one of the essential high-level HR skills.
Teamwork skills are very important for senior employees
To perform tasks optimally and to improve specialized knowledge, senior personnel must listen. Knowing how to listen to the comments around will help senior personnel quickly solve any arising situations and events, creating more opportunities for advancement.
In addition, senior personnel also need to know how to listen to the difficulties and desires of the employees to give suggestions to the company to better adjust policies, ensure fairness between employees and the business, and at the same time create The most favorable working environment.
3.9. Understand the other’s psychology
Understanding the psychology of the others helps a lot in recruiting, interviewing and assessing the candidate's ability according to the business’s criteria.
In any business, senior personnel are always the part that takes on great responsibility. They are not only responsible for ensuring the quality and quantity of human resources for the enterprise, but also have the task of harmonizing the relationship between the employer and the employee.
Congratulations if you already possess all of the above skills. And if not, don't be sad because to achieve these high-level HR skills, you have to go through a long process of training. Do not be discouraged, try to practice regularly to get success soon.
Right now, whether you are looking for a job or want to be notified about positions that match your skills and ambitions, quickly send your CV to Navigos Search to be contacted immediately if there are any suitable vacancies. Especially, if your business is looking for human resources, please contact Navigos Search with the information below:
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