IT Manager (Foreign Company)

Our client is an IT Company. We are seeking an accomplished IT Manager to oversee our IT systems and services, ensuring secure and seamless operations (70%) while also supporting pre-sales activities in the AMS - Application Management Services department (30%). This role demands a blend of technical expertise, strategic vision, and strong leadership to drive innovation and align IT initiatives with business objectives.

Key Responsibilities – IT Manager (70%):

- Infrastructure Management:
Design, deploy, and maintain robust IT infrastructures—including servers, networks, and storage systems—to ensure optimal performance, scalability, and availability.
Oversee disaster recovery and backup processes to guarantee business continuity.

- Application Management:
Lead the development, implementation, and maintenance of critical business applications. Collaborate with stakeholders to assess requirements, manage updates, and streamline lifecycle processes.

- IT Operations:
Ensure smooth daily IT operations, from helpdesk support to service delivery. Monitor system performance against SLAs, and enforce IT policies, procedures, and best practices.

- IT Security:
Formulate and implement a comprehensive security strategy to safeguard systems and data. Conduct regular audits, vulnerability assessments, and penetration tests, ensuring compliance with standards such as ISO 27001 and SOC 2.

- Leadership & Strategy:
Mentor and inspire a dynamic IT team while managing budgets and driving cost-effective solutions. Stay abreast of emerging technologies, develop training programs, and provide strategic reports to senior management.

Key Responsibilities – Pre-Sale (30%):

- Develop and deliver high-quality proposals.
- Engage with the sales team and clients fluently in English.
- Collaborate with cross-functional teams to ensure AMS (Application Management Services) activities align with business goals.