Account Manager - Steel Industry

Our client is a multinational company providing high-performance solutions and services to heavy industries, including steelmaking. They are looking for an experienced Sales & Technical Manager to drive growth, manage key accounts, and strengthen their market presence in Vietnam. This role involves a combination of sales, technical support, and strategic account management.

Key Responsibilities

Sales & Marketing
• Manage and expand sales with existing customers, ensuring stable business relationships and sustained market share.
• Proactively identify and develop new business opportunities with potential customers.
• Analyze customers’ production processes, annual plans, market trends, and purchasing strategies.
• Conduct regular business and strategy meetings with customers’ senior management to align needs with the company’s product and service offerings.
• Prepare technical and commercial proposals for direct sales projects.
• Take the lead in coordinating and supporting greenfield projects.

Contract & Payment Management
• Ensure timely contract renewals and submission of offers.
• Provide accurate data and analysis to support proposal preparation and secure new orders.
• Monitor and follow up on collections in line with agreed payment terms.
• Coordinate quarterly account reconciliation and closure activities.

After-Sales Support
• Monitor product performance at customer sites and work with internal teams to implement corrective actions when needed.
• Track and evaluate competitors’ activities related to sales, applications, pricing, and delivery.
• Prepare monthly reports covering sales results, forecasts, collections, technical updates, and market intelligence.