The sales position directly affects the generation of revenue and profit for the business. To do that, the person undertaking this position must have top skills. So what skills are those? Follow the sharing below of Navigos Search to get the answer!
1. Foresight and good management skills
A sales staff only needs to complete his/her sales, but a head of sales is responsible for the sales goals of the entire staff in the department. This is why it is necessary for the candidate applying for the head of sales position to have the foresight to anticipate possible scenarios. From there, they can outline goals, plan work reasonably for the whole team and assign tasks to the right people to ensure the best work results.
Head of sales position requires excellent management skills
2. Ability to assess and analyze accurately
“He who sees through life and death will meet most success” is what has been well-known to everyone so far. Thus, to achieve high efficiency in business, the head of the department needs to be able to evaluate, analyze and identify potential markets, and learn about competitors to know the opportunities and challenges for the business.
3. Orientation and planning skills
Planning is a vital step, ensuring the appropriate development of the business department and helping to expand the scale of the business. After synthesizing data, the head of the department must find out the market trend to have accurate directions and make a clear plan to achieve the previously set goals.
In addition, the head of sales also has to report the plan and work progress to the Chief Customer Officer and supervise and manage marketing projects and campaigns. Thus, the person in charge needs skills in orientation and planning work reasonably.
4. Ability to grasp customer psychology
As mentioned above, the head of sales is responsible for planning and preparing future marketing campaigns for products and services. Thus, they must understand and grasp the psychology of their customers well.
A successful business campaign depends on many factors, with caching customer psychology being the core factor. When understanding what customers want, what problems are facing, and how to find products, the leader can come up with an accurate and highly effective business strategy. This skill is also a mandatory requirement of most of the head of sales recruitment companies.
Grasping customer psychology well is the key to success
5. Excellent problem-solving skills
At work, the sales department comes into contact with many customers, and it is difficult to avoid problems that arise. In case the sales staff are not skilled or competent to handle, the head of the department is responsible for solving the customer's problem.
In addition, there can also be unexpected problems in the sales department. As a manager, the head of the department also has to deal with it to build a united and strong team of employees and work together and develop for the common goal.
6. Good listening, communication and negotiation skill
Management and leadership positions in any field require good listening and communication skills. The head of sales needs these skills to communicate clearly, helping employees and customers understand the direction and goals of work. They must also actively listen to suggestions and feedback to solve problems and work effectively.
An excellent head of sales does not stop at communicating skillfully but also needs to know how to convey his ideas and plans to everyone. They must have top-notch presentation and negotiation skills to get profitable contracts, improving the business's profits. Like when entering a war, the head of sales must define clear goals and the results to be able to negotiate for mutual benefits.
7. Relationship-building skills
Business is inherently an industry that requires many relationships. Therefore, the leader must know how to expand relationships with distributors and old customers and find new partners. Actively participate in specialized seminars and events to have the opportunity to meet and get acquainted with many experts in the business field. Maybe at some point, they will need advice on business strategy or directly cooperate with these people to grow together.
Skills in building relationships in business
8. Ability to motivate and develop staff
The working environment directly affects the work progress of the staff. A dedicated manager must know how to create a positive working environment and motivate everyone. Once employees love the working environment, they will try to work and have a long attachment to the business.
It is not by chance that businesses have a good team of sales staff trained well in the working process. A professional head of sales needs to have extensive experience in the profession and grasp each employee's strengths and weaknesses to help employees maximize their capacity and achieve the highest performance.
9. Passion for business
Each person working in the business field has a unique way of pursuing and developing a career. However, we all find that the common point in outstanding entrepreneurs and business managers is that they are passionate about their work. For them, business is like their mission and breath. Only when they love and are passionate can they overcome the high pressures from sales, which is necessary for the head of sales position.
10. In-depth knowledge of technology and acumen to market trends
In the age of technology creeping into almost every field, it requires managers to adapt to technology quickly. Specifically, the head of sales needs to be proficient in using CRM software, sales applications, and cloud computing to handle work easier.
To build effective business strategies, they must understand the business trends in the market. In addition to basic knowledge, they must be knowledgeable about finance, economics, and management. With extensive knowledge, the ability to predict fluctuations in the market will help them give accurate strategies with high efficiency.
Candidates must be a person with the acumen to market trends
Are you looking for a job as a head of sales?
If you are a potential candidate for the head of sales position but are having trouble finding a recruitment company, Navigos Search is the best choice. Don't hesitate to contact Navigos Search to join the network of potential candidates with impressive profiles to attract employers.
Navigos Search is chosen by hundreds of thousands of candidates as a place to search for job information and submit applications. There are many head of sales recruitment announcements from businesses and corporations across the country strictly censored every day for you to learn and apply for.
Based on the candidate's capacity and experience and the development of the labor market, our consultants will bring you the most suitable job.
Not only does Navigos Search care for candidates when they get a job but also their sustainable success in the future. This vision helps maintain the long-term development of the business and build common values for the market and society.
Search for your dream job quickly at Navigos Search
With more than 20 years of experience, Navigos Search has proudly brought millions of quality jobs to candidates at leading businesses across Vietnam. If you are looking for a job as a head of sales or want to be informed about positions that match your skills, experience, and ambitions, quickly send us your CV to be contacted immediately if there are any suitable vacancies.
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