Job Description
Your Role: This position will be responsible for managing customer accounts, timely and accurate debt collection, supporting related departments to resolve billing and payment issues, ensuring compliance with legal regulations and company policies. This role requires close collaboration with the sales team and other departments to ensure compliance with legal regulations and company policies, effective receivables management.
This position will report to the Administrative Division Manager.
1. Details:
• Prepare and send invoices to customers: Perform administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting them to discuss their payment.
• Maintain accurate and up-to-date customer records in the accounting system (SAP)
• Distribute statements to customers to keep them informed of their outstanding balances
• Monitor and manage accounts receivable to ensure timely collection of payments. Work closely with the sales team and other internal department to address customer concerns and ensure that issues are resolved promptly.
• Utilize various communication channels, such as phone calls, emails, and letters, to follow up with customers and collect outstanding payments.
• Reconcile accounts and resolve discrepancies, generating invoices and account statements.
• Generate regular reports on receivables status. Producing monthly financial and management reports. Investigating and resolving any irregularities or enquiries.
• Assisting in general financial management and analysis.
• Ensure tax compliance, update new tax regulations (if any) and inform related people. Adhere to company policies and procedures in all accounting activities.
• Assist in month-end closing activities related to accounts receivable.
• Other tasks assigned by manager.
Job Requirements
• Bachelor's Degree with the major in Accounting
• At least 3-year experience in accounts receivable or a similar role
• Skills: excellent communication & interpersonal skills, good problem solving and time management skills
• Proficiency in Microsoft office (Excel, PowerPoint) and experience in using SAP is an advantage
• Proactive thinking, good initiative, teamwork spirit players
• Other requirements: Fluent in English (both communication & writing), well organized and be able to work well with other functions, strong personality & self-confident, integrity, be honest and hardworking