Những gì chúng tôi có thể cung cấp
- Good bonuses based on personal and company performance.
- All reasonable business expenses will be fully reimbursed against receipts.
- Join a profitable, growing company with global reach and strong team culture
Mô tả công việc
Our client is a global leader in high-trust digital signature and PKI solutions. We’re looking for a Technical Sales Executive to support key clients and partners, ensuring smooth post-sales delivery and ongoing technical success.
Your Key Responsibilities
1. Post-sales Technical Support
- Resolve technical issues within defined timelines; escalate when needed
- Collaborate across regions to classify and prioritize support requests
- Assist in product installation, configuration, and troubleshooting
- Create and maintain technical documents and knowledge base
2. Customer Success & Account Management
- Maintain up-to-date customer/partner system info in Salesforce
- Lead scheduled support calls and training sessions
- Coordinate product upgrades and gather feature requests
3. Internal Collaboration & Feedback
- Share insights for upsell opportunities or product improvements
- Suggest ways to streamline support and large-scale deployments
Yêu cầu
- 2 years of experience in technical support or sales engineering
- Knowledge of Windows/Linux, SQL databases, cloud platforms (Azure/AWS)
- Experience with Java/.NET application deployment is a plus
- Good communication skills and a proactive,