Sales Administrator/ Customer Service Officer (English)

Địa điểm: Ha Noi

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Mô tả công việc

• Administering sales order processing, including sales contracts, agreements, quotations, and invoice preparation.
• Issuing delivery notes and coordinating shipments and logistics to ensure timely product delivery.
• Responding to customer inquiries, both pre-sales and post-sales, in a timely manner and offering effective problem resolutions.
• Maintaining and updating sales and customer records to ensure accuracy for business planning.
• Supporting the sales team in preparing periodic sales reports, sales materials, customer analyses, promotional activities, and trade show arrangements.
• Following up with customers regularly regarding Statements of Accounts (SOA) and pending payments.
• Handling daily office administrative duties.
• Carrying out ad hoc projects as assigned.

Yêu cầu

• Hold a degree in any discipline, major in business related subject is an advantage.
• Have around 5 years of relevant experience; prior experience working with Chinese customers is a great advantage.
• Possess a proactive, problem-solving mindset

Địa điểm

  • Ha Noi

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