Jupiter - NguyenPT - DIOR - Assistant Store Manager (Lotte West Lake)

1. Assist the Store Manager in overseeing all aspects of daily operations, including sales performance, inventory management, and customer service.
2. Lead by example in providing exceptional customer service, offering product knowledge, and personalized recommendations to clients.
3. Support the Store Manager in developing and implementing sales strategies to achieve targets and maximize profitability.
4. Supervise and motivate team members to meet and exceed sales goals, providing ongoing training and coaching as needed.
5. Ensure the visual merchandising standards are consistently maintained to showcase products effectively and enhance the overall shopping experience.
6. Collaborate with the Store Manager to recruit, onboard, and train new team members, fostering a positive and inclusive work environment.
7. Assist in conducting regular performance evaluations and providing constructive feedback to team members to support their growth and development.
8. Uphold company policies and procedures regarding employee conduct, safety, and security measures.
9. Handle escalated customer inquiries and complaints promptly and professionally, striving to resolve issues to the customer's satisfaction.
10. Assist with administrative tasks such as scheduling, payroll, and reporting as required.