(Hanoi) TAX ASSISTANT MANAGER/MANAGER

Overall Role Purpose
Oversees assignments effectively with the designated team.
Leads and nurtures the team members assigned.
Manages a portfolio of clients, delivering authorized services as directed by the Tax Director/Partner.
Main Responsibilities:

Market

Demonstrates knowledge of the firm’s full range of products, services, and capabilities, actively engaging in cross-selling.
Builds awareness of sales opportunities within client accounts.
Participates in business development activities and supports sales pitches for the team and the broader firm.
Clients

Establishes rapport with clients, gaining a thorough understanding of their business and expectations.
Meets client needs, keeping them informed of progress, and building trust and respect.
Addresses various technical issues and unique client situations.
Provides innovative and proactive solutions to client tax issues.
Drafts high-quality, professionally presented tax reports with minimal director or partner input.
Deliverables

Plans and executes tax consultancy and compliance assignments.
Prepares and submits ruling requests on behalf of clients.
Serves as the main point of contact for specific project inquiries.
Analyzes potential solutions, making appropriate recommendations.
Accurately interprets advice from specialists, seeking clarification when needed.
Delivers solutions for complex technical matters.
Shows awareness of technical risks through well-supported research.
Client Onboarding/Risk Management

Adheres to the firm’s risk management policies and procedures.
Ensures compliance with internal processes, including client onboarding.
Raises and collects bills on time, minimizing financial risk by involving senior staff as needed.
Technical Competence

Exhibits sufficient technical knowledge to oversee relevant work areas.
Serves as a go-to reference on specific technical issues.
People Management

Works collaboratively with all team members, earning respect from peers and subordinates.
Provides guidance and mentorship to executives, with regular feedback, timely appraisals, and growth opportunities.
Leads project teams effectively.
Delivers on-the-job training to staff, seniors, and client executives.
Actively pursues technical and personal skill development through training.
Shows commitment to self-development through appraisals and personal development planning.
Conducts work reviews for learning and improvement.
Operations and Results

Ensures timely billing and collections.
Manages work in progress to meet recoverability targets.
Achieves personal financial targets