Deputy Sales Head (Automotive)

Sales Strategy & Performance Management
• Develop and execute annual and monthly business plans, ordering strategies, and dealer
policies based on market insights.
• Define dealer-specific sales targets, provide tailored support, and ensure alignment with company objectives.
• Monitor sales performance through KPIs, analyze results, and implement corrective actions when required.
• Drive dealer performance and ensure achievement of sales goals.

Dealer Network Development & Management
• Build and maintain strong relationships with dealers through training, support, and regular performance reviews.
• Evaluate dealership operations and implement initiatives to enhance engagement and efficiency.
• Lead dealer acquisition and expansion, conducting feasibility studies and ensuring network quality standards.
• Drive sustainable growth and strategic expansion of the dealer network.

Customer Satisfaction & Brand Enhancement
• Oversee dealership operations to ensure superior customer experience.
• Develop programs to strengthen service quality and customer satisfaction.
• Provide training and guidance to align dealer operations with brand values.
• Monitor customer feedback and drive initiatives to reinforce brand reputation.

Inventory & Order Management
• Plan and oversee order volumes based on sales forecasts to optimize inventory levels.
• Manage stock efficiently to balance cost control with supply stability.
• Supervise pricing, order processing, and delivery coordination.
• Ensure supply chain operations align with dealer demand and sales plans.

Operations & Cross-Functional Collaboration
• Manage procedures related to delivery, payments, pricing, and dealer documentation.
• Ensure operational compliance and efficiency within the 4W Sales department.
• Collaborate closely with Marketing, Finance, Logistics, Production, and HQ teams.
• Apply the PDCA cycle to continuously improve sales processes and performance.