Job Description
HR Operations & Compliance
• Review, update, and implement the employee handbook in accordance with Vietnam labor laws and company values.
• Develop and enforce Standard Operating Procedures (SOPs) and HR policies to ensure operational consistency.
• Ensure all HR functions comply with local labor legislation and international HR best practices.
Payroll & Leave Management
• Oversee monthly payroll preparation, ensuring accuracy, timeliness, and compliance with local tax and labor laws.
• Manage and monitor employee attendance, leave records, and annual leave planning.
Employee & Owner Benefit Alignment
• Design and implement benefit schemes that strike a balance between employee welfare and business sustainability.
• Benchmark compensation and benefits packages against market standards.
Training & Development
• Conduct staff training programs to improve service delivery and support career development.
• Promote a learning culture and ensure all departments receive adequate HR support in training.
Recruitment & Onboarding
• Lead recruitment efforts to attract, hire, and retain the right talent.
• Manage effective onboarding and orientation programs to ensure smooth integration of new employees.
Employee Relations & Workplace Culture
• Serve as a trusted point of contact for employees on HR matters, providing guidance and support as needed.
• Resolve staff grievances and conflicts through proactive problem-solving and fair mediation practices.
• Foster a positive, inclusive, and high-performance work environment.
• Problem Solving & Conflict Resolution
• Identify and resolve workplace issues swiftly and constructively.
• Work closely with department heads to address operational challenges affecting employee performance or morale.
Job Requirements
• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• Minimum 5 years of HR experience in the hospitality sector, preferably in a managerial role.
• In-depth knowledge of Vietnam labor laws and HR practices.
• Experience with payroll systems and HR software is a plus.
• Strong interpersonal, communication, and leadership skills.
• Fluent in English; proficiency in Vietnamese is a significant advantage.
• A team player with strong organizational and analytical skills.